Firstly, from the Epic Games v. Apple case, we learned that Apple believes it deserves a cut of every transaction on its platform, similar to a department store operator, in my opinion. So, Apple doesn’t view IAP as a payment method but rather as a “tax” collector.
Secondly, while the IAP experience has been great on the consumer side, it was quite awful on the developer and customer service sides (see my post https://denkeni.medium.com/44461d7b1378 ). It took Apple almost a decade to improve the system because it has no competitors inside its own walled garden.
So, Apple is probably confident of its hardware and software, but services? It depends.
very good point that there were developer facing issues with IAP. I am speaking to the consumer experience with it, of course. competition would likely improve the dev side of things though!
Firstly, from the Epic Games v. Apple case, we learned that Apple believes it deserves a cut of every transaction on its platform, similar to a department store operator, in my opinion. So, Apple doesn’t view IAP as a payment method but rather as a “tax” collector.
Secondly, while the IAP experience has been great on the consumer side, it was quite awful on the developer and customer service sides (see my post https://denkeni.medium.com/44461d7b1378 ). It took Apple almost a decade to improve the system because it has no competitors inside its own walled garden.
So, Apple is probably confident of its hardware and software, but services? It depends.
very good point that there were developer facing issues with IAP. I am speaking to the consumer experience with it, of course. competition would likely improve the dev side of things though!